‘A real challenge’: Britain’s biggest dairy supplier ‘regularly’ can’t deliver to some shops

The boss of the UK’s biggest dairy supplier has revealed it is facing inflation pressures from higher energy, packaging and labour costs.

Ash Amirahmadi, managing director of Arla Foods, also spoke about the concern caused by driver shortages which mean the company is unable to deliver milk to hundreds of shops every day – an issue the company has warned about since the summer.

Mr Amirahmadi was speaking at Sky’s Big Ideas Live event, in which business leaders have been discussing a range of topics on the UK economy – from the post-pandemic recovery to the green energy transition.

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Image: Ash Amirahmadi said just getting mill to supermarkets was a ‘real challenge’

His comments on higher costs facing the business come after recent figures from the Office for National Statistics showing how firms were increasingly passing these on to customers through higher prices.

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Meanwhile, supermarket industry data on Tuesday revealed rising grocery prices, adding to pressure on household finances at a time when inflation – already at a nine-year high – is forecast to climb further.

Farmer-owned Arla supplies butter, spreads and cheese, as well as milk, to shops – but like other industries has been hampered by a nationwide shortage of lorry drivers that has been estimated at 100,000.

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Mr Amirahmadi said: “Just simply being able to get the product from our factories to supermarkets is a real challenge.

“We are very mechanised when it comes to our production of milk and dairy products in factories, but we need drivers to take that to the shops.”

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Labour shortage squeezes food supply chain

He continued: “On average we’re delivering to about 2,300 shops a day, and we’re regularly not able to deliver to about 10% of our shops. That gives you an idea of the type of shortage we’re dealing with.

“Everyday items – when the shops don’t have milk, that tends to cause concern.”

He added that the surge in energy prices had affected “all aspects” of the business.

“Energy is clearly one of the key cost drivers, but labour is another one,” he said. “We’re a food company, so packaging rises as well.

“So inflation would be one of the key issues that we’re navigating as a business.”

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