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Evening Standard
Banks to use AI and other digital tools to boost customer support
British banks are set to ramp up digital tools and customer support teams to cope with a wave of consumers and business owners looking for help in the year ahead.Lenders will have a vital role in providing support as household incomes are further squeezed, mortgage rates rise, and businesses struggle, experts have said.Krishnapriya Banerjee, a …
Business
Evening Standard
Consumer spending jumps 10.6% in 2022 amid surging inflation
Consumer spending lifted by more than a 10th in 2022 but retailers saw a slump as rising energy costs dragged on household budgets.New data from Barclaycard has revealed consumer card spending increased 10.6% year-on-year as spending was boosted by the easing pandemic restrictions compared with 2021.Nevertheless, it came amid soaring inflation and experts at the …
Business
Business Live
Northern Ireland-born cybercrime expert says Troubles experience sparked global career
A United Nations cybercrime expert based in Africa has told how his background growing up in Northern Ireland motivated him towards a career fighting global terrorism. Father-of-four Neil Walsh from Glengormley works as the UN’s regional representative in Eastern Africa, helping governments in 13 countries to combat organised criminality. During his career, he has worked …
Business
Sky News
‘Worst run for house prices since 2008’ as December sees further decline
House prices recorded their “worst run” since 2008 following a fourth consecutive monthly decline in December, according to a closely-watched measure.Mortgage lender Nationwide’s index charted a sharp slowdown in the annual rate of price growth – to 2.8% this month following the 4.4% recorded in November. It said prices dipped 0.1% in December compared with …
Business
Evening Standard
Cost crisis wrought havoc in 2022, but 2023 set to be ‘year of recession’
The nation headed into 2022 with optimism for the economy, but hopes of a bumper year of growth unrestrained by Covid restrictions were dashed as the cost-of-living crisis took centre stage.Just as the worst of the pandemic seemed to be behind us, the emergence of soaring inflation soon became the next big threat to the …
Business
Business Live
THG, Matalan, Boohoo and TransPennine Express: 22 of the best read North West stories of 2022
It has been another busy year for BusinessLive North West, with more people reading our coverage than ever before. Our selection of newsletters have been showcasing the biggest business stories from across the region all year long. A whole host of articles have proved to be very popular reads, with record page views being racked …
Business
Evening Standard
Lobby group calls for supertax on private jets to boost public transport
A supertax on private jets should be introduced to fund public transport improvements, according to a pressure group.Campaign for Better Transport (CBT) wants private jet passengers to pay £780 in air passenger duty (APD) for every flight from the UK.That could raise around £1.4 billion each year, CBT said.Currently, private jet passengers pay the same …
Business
Sky News
Households face cost of living ‘groundhog year’ in 2023 as pay shrinks while bills rise
The cost of living crisis will deepen next year as people continue to be hit with falling pay, higher taxes and soaring bills, a think tank has warned. Households face a cost of living “groundhog year” with disposable incomes plummeting even further than in 2022 and living standards getting “far worse” before they improve, according …
Business
Business Live
East Midlands businesses back a better 2023, says survey
Almost two-thirds of business leaders in the East Midlands are confident they’ll have more success in 2023 than they did in what proved to be a tough 2022, according to a high street bank survey. Despite war in Ukraine, inflation and rising interest rates, and the impact of Brexit on overseas trade, the latest data …
Business
Business Live
Shops, cafes and bars to benefit from Leicester pedestrianisation schemes
Shops, cafes and bars should be able to benefit from two pedestrianisation schemes being introduced in Leicester early in 2023. The city council hopes businesses will make the most of improvements to the main Narborough Road into the city, and Braunstone Gate, which branches off it. The council wants to make both more pedestrian friendly, …
Business
Evening Standard
Road traffic officers to launch two-day strike this week in pay dispute
Road traffic officers and control room staff are to launch a two-day strike in the latest outbreak of industrial action sweeping the country.Members of the Public and Commercial Services union (PCS) working for National Highways in South West England and the West Midlands will walk out on Friday.Other National Highways workers will strike on January …
Business
Business Live
Top 10 best-read business stories of 2022 revealed
We’re virtually there. One of the most surreal years for news in my lifetime is almost behind us. But in a rollercoaster 12 months that saw devastating war break out in Europe, four chancellors, three prime ministers, three business secretaries, the continued fall-out of Brexit and Covid, the loss of the Queen and the new …

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