Ex-Harrods director reveals how ‘paranoid’ Mohamed al Fayed created toxic culture at store

A former Harrods director told Sky News he does not see how security at the department store “wouldn’t have known” about Mohamed al Fayed’s behaviour towards women.

Five women have alleged they were raped by Fayed, who died last year at the age of 94, with several others alleging sexual misconduct.

A legal team representing alleged victims confirmed on Saturday morning they have “had over 150 new inquiries” since the airing of a BBC documentary on Fayed.

The Harrods’ ex-director, who reported directly to Fayed, said: “There was security everywhere, all the phones and offices were bugged, with cameras everywhere.

“I just put it down to paranoia, wanting to know he was getting his pound of flesh from us. The nature of the man was to set everyone against each other, to set directors against each other.

“Whether Fayed’s own offices or stuff had surveillance, I wouldn’t know. But to get into his suite of offices you had to have an appointment, PAs had to arrange it, it was very secure.”

He added: “The only thing I was aware of was that someone said he had lots of PAs and they were all blondes. I thought that he just wanted to surround himself with pretty women.”

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The former director, who spoke to Sky News on the condition of anonymity, said the culture at Harrods was toxic.

“It was very much keep your head down, no one helped each other. It wasn’t a team as you knew Fayed was trying to catch everyone out.

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“He was always trying to make fun of people in front of others, which he thought was very funny.”

Image: Harrods department store in London. Pic: iStock

Tom Bower, who wrote an unauthorised biography of Fayed in 1998, told Sky News that he was a “gangster, a monster and also a major crook”.

He alleged that he used “intimidation not only over women but over witnesses”.

“Harrods was his hunting ground but wherever he was, was a hunting ground for him.”

Harrods said in a statement on Thursday it was “utterly appalled” by the allegations of abuse and apologised to Fayed’s alleged victims.

The department store has also set up a page on its website inviting former employees to come forward if they have allegations.

Meanwhile, Education Secretary Bridget Phillipson has defended Sir Keir Starmer after it emerged the Crown Prosecution Service (CPS) declined to bring charges against Fayed while the prime minister was director of public prosecutions.

The CPS considered bringing charges against the former Harrods chairman in 2009 and 2015 but concluded there was not “a realistic prospect of a conviction”.

The minister told Sky News that tackling violence against women was a “personal priority” while Sir Keir was head of the CPS as director of public prosecutions between 2008 and 2013.

“I don’t know the details of what happened in 2009, there sometimes can be issues with the evidence that’s presented by the police, whether that can lead to a conviction,” Ms Phillipson said.

“The first time that I ever knew who Keir Starmer was when I saw him on television as director of public prosecutions, talking about the personal priority that he attached to tackling violence against women and girls, so he’s got a personal commitment to it.

“He turned the CPS around while he was leading it to focus on that. But, clearly, if there have been issues that should be considered, that should happen.”

Image: Sir Keir arriving at the Labour Party conference in Liverpool with Angela Rayner. Pic: PA

A Downing Street spokesperson said Sir Keir did not handle Fayed’s case, adding it “did not cross his desk”.

The CPS also provided early investigative advice to the Metropolitan Police in 2018, 2021 and 2023 following allegations made against Fayed.

However, a full file of evidence was never received by the CPS in each of these instances and they were given no further action by police.

Former Victims’ Commissioner Dame Vera Baird accused the CPS of only taking “cases they could win”, saying the organisation was “a den of negativity for all sexual offence allegations and for the people who made them”.

She told Sky News: “They have always been valued for the proportion of cases they win. So you do 20 [cases] and you [win] 15 – 75%, that’s good. But if you only do 10 because 10 are really, really safe, then you get nine of them – that is a super rate of conviction.

“Their interest mitigated for all of that time against the interests of people who severely needed to have the help of the criminal justice system to get over the awful way that they were treated by their assailants. And now it’s very clear that Mr Fayed was one of those.“

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She also said the CPS’s treatment of women may have affected its decision to not take charges against Fayed.

“Women who come forward with complaints of this kind are underestimated and undervalued, and to some extent seen as a liability who [is] likely to be volatile or emotionally not very well, largely because of the way they’ve been treated,” she said.

But Dame Vera defended Sir Keir for his “ahead of the game” approach to violence against women while he was director of public prosecutions.

“They were doing their best and for instance, the CPS was the first ever government organisation to have a violence against women and girls strategy.

“Keir initiated a report by a very highly-regarded lawyer about how the CPS should systematically get away from the myths about prosecution and about sex offences, that it impeded them from taking cases forward. That was a very strong thing to do.”